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Microsoft Wireless Mouse Not Working Windows Xp

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If your device has a power switch, turn the device on. Create an Account Sign in Forgot Password Contact Us Questions about our products or services? Remove all mice listed by highlighting each device and then pressing the delete key on the keyboard. How the mouse will connect to the computer by Bluetooth, and how to turn on Bluetooth, varies depending on how it is implemented on the computer. this content

All rights reserved Skip to Main Content Search Help Tips Dictionary History Forums Contact You are here: Help > Hardware Help > Mouse Help Mouse not being detected or working in For more information, see the HP Support document Using Recovery Manager to Restore Software and Drivers (Windows 7). Please check your email.BEST BUY APPLearn more ›My Best Buy ›View Points and CertificatesLearn MoreExclusive OffersSign in or Create AccountCredit Cards ›Make Payment/Check BalanceCredit Card OffersApply NowOrders & Returns ›Order StatusShipping, Chat with an Agent or Call 1-800-433-5778 Related Links: All Geek Squad Tech Tips All Computer & Tablet Services Post this article to facebook Post this article to twitter Post this

Microsoft Bluetooth Mouse Not Working

See the documentation that was included with your computer or contact the computer manufacturer for information on how to use their program. If the regular mouse is not found or does not work, then the issue is not with the mouse but with the PS/2 port or serial port. Mouse software or driver conflict Boot into Windows Safe Mode. If the mouse fails, it is probably bad and should be replaced.

Refresh the wireless connection to your Bluetooth device Pair your Bluetooth device to your computer. Ask the community! To the right of the most recent USB 3.0 to Serial Port Driver, click Download, and then follow the on-screen instructions. Wireless Mouse Stopped Working Figure : Removing the ball-cover ring Figure : Removing the roller ball Rinse the roller ball with soap and warm water, and then dry it thoroughly.

If your mouse does not include its own transceiver, your desktop, notebook, or portable computer must have a transceiver built into the computer or you must use a non-Microsoft external transceiver. Or there's another wireless device in the vicinity (like a cordless phone) that's on the same frequency range and thus interfering with the wireless signals of your mouse. To find out if this is the case, connect your devices to a different computer to see if you encounter the same issues. https://www.microsoft.com/accessories/en-us/support/troubleshooting/mouse/wireless-bluetooth The mouse roller is enclosed by a ball-cover ring.

For some computers that have Windows Vista Click Start > Control Panel > Hardware and Sound > Bluetooth Devices. Microsoft Wireless Mouse 1000 Not Working Geek Squad is here for you around the clock. If you are connecting your device by using an internal Bluetooth connection, make sure wireless connections are active. He loves building web apps and has also written for the Wall Street Journal & Lifehacker.

Microsoft Wireless Mouse 5000 Not Working

Windows freezes or stops responding frequently. https://support.microsoft.com/en-us/kb/303091 couch mode print story Increase the Battery Life of your Wireless MouseMicrosoft Arc Touch Mouse - 6 Units to Giveaway!Mouse Pointer in Windows Is Not AccurateIs Apple Trackpad an Alternative to Microsoft Bluetooth Mouse Not Working If the wireless transceiver is plugged into a USB hub, unplug the hub and then plug it in again. Wireless Mouse Not Working Windows 10 Hardware Bluetooth software location For some computers that have Windows 10 Click Start > Settings > Devices > Bluetooth For some computers that have Windows 8.1 Open Charm > Settings >

For information about how to use other Bluetooth devices with the Microsoft Wireless Transceiver for Bluetooth, see the documentation that was included with the device. http://itenlightenment.com/wireless-mouse/microsoft-wireless-mouse-1000-not-working-windows-7.html Privacy Policy © Copyright 2016 HP Development Company, L.P. Make sure that you are using a powered hub that is appropriate for high-powered USB devices. Check Your Surface Type If you're having intermittent trouble with your mouse, make sure you're using it on a smooth, flat surface that is not shiny or reflective. Logitech Wireless Mouse Not Working

The mouse battery may have discharged. Check for software updates Check for Windows updates On Windows 7/8/8.1, press “Windows”+”R”, enter “Control Panel”, click OK button, click System and Security, click Windows Update. See your browser's documentation for specific instructions. {} Z7_3054ICK0KGTE30AQO5O3KA30U5 hp-support-head-portlet Actions ${title} Loading... have a peek at these guys Try using the mouse on another PC with Windows.

See the documentation that is included with the device. Microsoft Wireless Mouse 3000 Not Working Then, if the issue continues, refer to the HP support document Wireless Keyboard and Mouse Troubleshooting for further troubleshooting. Troubleshooting: Mice Troubleshooting: Mice Topics Common Mouse Setup Issues Troubleshooting wireless and Bluetooth® issues Which software do I need for my Microsoft device?

For more information, see Microsoft Support article 811798 at http://support.microsoft.com/kb/811798 Resolve a connection failure when the setup software cannot connect to a Bluetooth-enabled Microsoft device During the installation process, if the

If your wireless keyboard came with a charging station or wireless receiver, the light might be there instead of on the keyboard itself. Related Spare Parts Unifying Receiver Will work with any product that display the Unifying Logo P/N 993-000439 USD15.00 Add to cart Still having problems? I have various problems when using the mouse wheel. Wireless Mouse Not Working On Laptop Note: A PS/2 mouse should not be disconnected and reconnected while a computer is turned on.

I have various problems when using a Microsoft mouse. Rotate the ring counter-clockwise to remove the ring and release the roller ball. If the mouse has worked properly in the past (I.E. check my blog For some Toshiba computers Click Start > All Programs > Toshiba > Bluetooth > Bluetooth Settings.

Sometimes the receiver gets out of sync with the wireless devices, causing them to stop working. This action should bring up a blue Windows options screen (you may leave this menu by pressing the Esc key).